05/01/2010

TUSA Regulator Recall

Tabata USA is recalling about 250 TUSA RS-670 regulators. The first-stage’s balance chamber plug can loosen from the regulator, causing a high-pressure leak, creating unstable pressure and posing a drowning hazard. TUSA’s website, says the company was “recently informed” about the loosening of the plug, suggesting TUSA dealers and/or customers discovered the problem. The recall for the regulators involves the following serial numbers: UR600022 through UR600029, UR600031 through UR600103, UR6000637 through UR6000676, UR600708 through UR600716, UR600737 through UR600776. The serial number and TUSA logo are printed on the regulators, which were made in Japan and sold in the U.S. between May and September 2009. Customers should immediately stop using the regulators and return the product to TUSA or an authorized dealer for a free inspection and replacement. For information, call TUSA at (800) 482-2282 between 8:30 a.m. and 5 p.m. Pacific, Monday through Friday, or e-mail info@tusa.com

02/10/2010

Ø

02/03/2010

IMPORTANT SAFETY NOTICE!

UPDATE OF - NEMO AIR QUICK CONNECTOR RECALL -

Dear Customer,

As you know we have discovered a quality issue on the O-ring assembled on the Nemo Air quick connector.

Under certain circumstances the O-ring can fail and consequently Nemo Air may start leaking through the Quick Connector. As a result, there is a continuous, albeit slow, loss of breathing gas. This situation could potentially lead to an accident, hence Mares has decided to issue a product recall.

The solution indicated was to substitute the existing  O-ring with a new one of different material and hardness.

Even if above solution is already improving Nemo Air Quick Connector performance, we further investigated in order to obtain the maximum performance and reliability and we have found that, in severe conditions, even with the new O-ring NEMO AIR QUICK CONNECTOR was leaking.

We have therefore designed a NEW NEMO AIR QUICK CONNECTOR ASSY FEMALE (code 44200829) featuring a new seal and seat. This solution is fully satisfactory.

We ask you therefore TO REPLACE the mentioned QUICK CONNECTOR ASSY FEMALE with the new one.

NONETHELESS FOR YOUR PERSONAL SAFETY AND TO AVOID POSSIBLE DANGEROUS ACCIDENTS: STOP DIVING WITH A QUICK CONNECTOR SUBJECT TO THIS RECALL UNTIL THIS IS NOT REMOVED AND REPLACED WITH THE NEW ONE.

• Affected products and codes are:
1. Finished goods
 414158 – DIVE COMPUTER NEMO AIR
 414159 - DIVE COMPUTER NEMO AIR W/COMPASS NO
2. Spare parts
 44200771 – HP HOSE W/QUICK CONNECTOR NEMO AIR
 44200770 – QUICK CONNECTOR ASSY. FEMALE NEMO AIR

PLEASE CONTACT THE NEAREST AUTHORIZED MARES SERVICE CENTER TO SCHEDULE THE REPLACEMENT OF YOUR NEMO AIR QUICK CONNECTOR.

REMIND THAT NEMO AIR QUICK CONNECTOR MUST BE REMOVED AND SUBSTITUTED WITH THE NEW ONE AT NO CHARGE.

More information will be published on: www.mares.com 

12/22/2009

Dive Rite takes the safety of our consumers very seriously. In cooperation with the U.S. Consumer Product Safety Commission, Dive Rite is issuing a voluntary recall on various Dive Rite Wings.

The Over Pressurization Valve (OPV) springs found on Dive Rite wings manufactured between June 2006 and October 2008 may rust and fail allowing the buoyancy compensator devices to lose gas and pose a drowning hazard. The wings may be red, blue or black in color and have serial numbers falling between 42000 and 72000. The following models are affected by this recall: Travel, Venture, Rec, Trek, Classic, Nomad and Super Wings. It does not affect EXP or 360-branded wings. The recall does not affect lift bags, surface marker tubes or other Dive Rite inflatable devices.

Due to the serious implications of an OPV spring failure, consumers should stop using the recalled diving equipment and have the OPV spring immediately replaced by a Dive Rite authorized dealer or distributor.

Dive Rite will provide replacement OPV springs to all Dive Rite authorized dealers and distributors for all affected wings that have been sold and/or are brought in for service. Please contact Mike in Service at service@diverite.com or call us at 800-495-1046 to request these springs. Dive Rite will send dealer and distributors these springs at no cost, including shipping. If dealers or distributors choose not to replace the OPV springs, Dive Rite will replace the OPV springs for dealers, distributors and the consumers. You may also have your customer(s) contact Dive Rite directly.
To comply with the U.S. Consumer Product Safety Commission, we must ask for all recalled springs, which are replaced, to be returned to Dive Rite for proper destruction. Dive Rite will pay the cost for standard shipping, United States Postal Service shipping of these recalled and replaced springs. In addition, each dealer or distributor must document the number of individuals who have received a replacement spring and repair from your business. Dive Rite must report this information to the U.S. Consumer Product Safety Commission.

We apologize for any inconvenience. Please contact Dive Rite directly at 800-495-1046 with any questions.

INSTRUCTIONS TO REPLACE OPV SPRING   Unscrew the OPV. There will be a cover, a spring and a plug on the same string.  Remove the old spring. The spring can be easily removed by locating one end of the spring and allowing the string to go below one end of the spring. Then move the string around the outside of the spring, continuing until the spring is free. ALL OPV springs must be replaced. Install the new spring. Locate one end of the spring and allow the string to slide under that end. Move the string around the outside of the spring. Finally allow the string to pass below the other end. This completes the spring replacement. Replace the OPV. Make sure the OPV is free of sand or other debris on the flange. There is a slight depression on the plug and cover of the OPV for the spring to sit in. Plug the OPV back onto the flange. Make sure the cover is flat and in relation to the flange. Gently begin to screw down the OPV cover. This should go on easily. If you feel resistance, stop, unscrew the OPV, reposition and try again. Continuing to force the OPV when you feel resistance may cause damage from cross threading. Do not force the OPV into place. Inflate the wing. Inflate the wing to full capacity and allow it to sit for 10-15 minutes to check that the OPV is seated properly and not leaking. If the wing holds air, the OPV replacement is complete. If the wing deflates, remove the OPV and repeat the above steps. If the wing still does not hold air, contact Dive Rite at 1-800-495-1046 for assistance.

IMPORTANT SAFETY NOTICE!

UPDATE OF - NEMO AIR QUICK CONNECTOR RECALL -

Dear Customer,

As you know we have discovered a quality issue on the O-ring assembled on the Nemo Air quick connector.

Under certain circumstances the O-ring can fail and consequently Nemo Air may start leaking through the Quick Connector. As a result, there is a continuous, albeit slow, loss of breathing gas. This situation could potentially lead to an accident, hence Mares has decided to issue a product recall.

The solution indicated was to substitute the existing  O-ring with a new one of different material and hardness.

Even if above solution is already improving Nemo Air Quick Connector performance, we further investigated in order to obtain the maximum performance and reliability and we have found that, in severe conditions, even with the new O-ring NEMO AIR QUICK CONNECTOR was leaking.

We have therefore designed a NEW NEMO AIR QUICK CONNECTOR ASSY FEMALE (code 44200829) featuring a new seal and seat. This solution is fully satisfactory.

We ask you therefore TO REPLACE the mentioned QUICK CONNECTOR ASSY FEMALE with the new one.

NONETHELESS FOR YOUR PERSONAL SAFETY AND TO AVOID POSSIBLE DANGEROUS ACCIDENTS: STOP DIVING WITH A QUICK CONNECTOR SUBJECT TO THIS RECALL UNTIL THIS IS NOT REMOVED AND REPLACED WITH THE NEW ONE.

• Affected products and codes are:
1. Finished goods
 414158 – DIVE COMPUTER NEMO AIR
 414159 - DIVE COMPUTER NEMO AIR W/COMPASS NO
2. Spare parts
 44200771 – HP HOSE W/QUICK CONNECTOR NEMO AIR
 44200770 – QUICK CONNECTOR ASSY. FEMALE NEMO AIR

PLEASE CONTACT THE NEAREST AUTHORIZED MARES SERVICE CENTER TO SCHEDULE THE REPLACEMENT OF YOUR NEMO AIR QUICK CONNECTOR.

REMIND THAT NEMO AIR QUICK CONNECTOR MUST BE REMOVED AND SUBSTITUTED WITH THE NEW ONE AT NO CHARGE.

Important Safety Information

Sizing Problem with SeaCure Sport Custom Mouthpieces

The Sport model was available in clear, blue and gray and has a YELLOW insert

Important Safety Information

TUSA Regulator Recall

Tabata USA is recalling about 250 TUSA RS-670 regulators. The first-stage’s balance chamber plug can loosen from the regulator, causing a high-pressure leak, creating unstable pressure and posing a drowning hazard. TUSA’s website, says the company was “recently informed” about the loosening of the plug, suggesting TUSA dealers and/or customers discovered the problem. The recall for the regulators involves the following serial numbers: UR600022 through UR600029, UR600031 through UR600103, UR6000637 through UR6000676, UR600708 through UR600716, UR600737 through UR600776. The serial number and TUSA logo are printed on the regulators, which were made in Japan and sold in the U.S. between May and September 2009. Customers should immediately stop using the regulators and return the product to TUSA or an authorized dealer for a free inspection and replacement. For information, call TUSA at (800) 482-2282 between 8:30 a.m. and 5 p.m.

These SeaCure Sport mouthpieces do not properly fit these regulators:

05/01/2010

TUSA Regulator Recall

Tabata USA is recalling about 250 TUSA RS-670 regulators. The first-stage’s balance chamber plug can loosen from the regulator, causing a high-pressure leak, creating unstable pressure and posing a drowning hazard. TUSA’s website, says the company was “recently informed” about the loosening of the plug, suggesting TUSA dealers and/or customers discovered the problem. The recall for the regulators involves the following serial numbers: UR600022 through UR600029, UR600031 through UR600103, UR6000637 through UR6000676, UR600708 through UR600716, UR600737 through UR600776. The serial number and TUSA logo are printed on the regulators, which were made in Japan and sold in the U.S. between May and September 2009. Customers should immediately stop using the regulators and return the product to TUSA or an authorized dealer for a free inspection and replacement. For information, call TUSA at (800) 482-2282 between 8:30 a.m. and 5 p.m. Pacific, Monday through Friday, or e-mail info@tusa.com

02/10/2010

Ø

02/03/2010

IMPORTANT SAFETY NOTICE!

UPDATE OF - NEMO AIR QUICK CONNECTOR RECALL -

Dear Customer,

As you know we have discovered a quality issue on the O-ring assembled on the Nemo Air quick connector.

Under certain circumstances the O-ring can fail and consequently Nemo Air may start leaking through the Quick Connector. As a result, there is a continuous, albeit slow, loss of breathing gas. This situation could potentially lead to an accident, hence Mares has decided to issue a product recall.

The solution indicated was to substitute the existing  O-ring with a new one of different material and hardness.

Even if above solution is already improving Nemo Air Quick Connector performance, we further investigated in order to obtain the maximum performance and reliability and we have found that, in severe conditions, even with the new O-ring NEMO AIR QUICK CONNECTOR was leaking.

We have therefore designed a NEW NEMO AIR QUICK CONNECTOR ASSY FEMALE (code 44200829) featuring a new seal and seat. This solution is fully satisfactory.

We ask you therefore TO REPLACE the mentioned QUICK CONNECTOR ASSY FEMALE with the new one.

NONETHELESS FOR YOUR PERSONAL SAFETY AND TO AVOID POSSIBLE DANGEROUS ACCIDENTS: STOP DIVING WITH A QUICK CONNECTOR SUBJECT TO THIS RECALL UNTIL THIS IS NOT REMOVED AND REPLACED WITH THE NEW ONE.

• Affected products and codes are:
1. Finished goods
 414158 – DIVE COMPUTER NEMO AIR
 414159 - DIVE COMPUTER NEMO AIR W/COMPASS NO
2. Spare parts
 44200771 – HP HOSE W/QUICK CONNECTOR NEMO AIR
 44200770 – QUICK CONNECTOR ASSY. FEMALE NEMO AIR

PLEASE CONTACT THE NEAREST AUTHORIZED MARES SERVICE CENTER TO SCHEDULE THE REPLACEMENT OF YOUR NEMO AIR QUICK CONNECTOR.

REMIND THAT NEMO AIR QUICK CONNECTOR MUST BE REMOVED AND SUBSTITUTED WITH THE NEW ONE AT NO CHARGE.

More information will be published on: www.mares.com 

12/22/2009

Dive Rite takes the safety of our consumers very seriously. In cooperation with the U.S. Consumer Product Safety Commission, Dive Rite is issuing a voluntary recall on various Dive Rite Wings.

The Over Pressurization Valve (OPV) springs found on Dive Rite wings manufactured between June 2006 and October 2008 may rust and fail allowing the buoyancy compensator devices to lose gas and pose a drowning hazard. The wings may be red, blue or black in color and have serial numbers falling between 42000 and 72000. The following models are affected by this recall: Travel, Venture, Rec, Trek, Classic, Nomad and Super Wings. It does not affect EXP or 360-branded wings. The recall does not affect lift bags, surface marker tubes or other Dive Rite inflatable devices.

Due to the serious implications of an OPV spring failure, consumers should stop using the recalled diving equipment and have the OPV spring immediately replaced by a Dive Rite authorized dealer or distributor.

Dive Rite will provide replacement OPV springs to all Dive Rite authorized dealers and distributors for all affected wings that have been sold and/or are brought in for service. Please contact Mike in Service at service@diverite.com or call us at 800-495-1046 to request these springs. Dive Rite will send dealer and distributors these springs at no cost, including shipping. If dealers or distributors choose not to replace the OPV springs, Dive Rite will replace the OPV springs for dealers, distributors and the consumers. You may also have your customer(s) contact Dive Rite directly.
To comply with the U.S. Consumer Product Safety Commission, we must ask for all recalled springs, which are replaced, to be returned to Dive Rite for proper destruction. Dive Rite will pay the cost for standard shipping, United States Postal Service shipping of these recalled and replaced springs. In addition, each dealer or distributor must document the number of individuals who have received a replacement spring and repair from your business. Dive Rite must report this information to the U.S. Consumer Product Safety Commission.

We apologize for any inconvenience. Please contact Dive Rite directly at 800-495-1046 with any questions.

INSTRUCTIONS TO REPLACE OPV SPRING   Unscrew the OPV. There will be a cover, a spring and a plug on the same string.  Remove the old spring. The spring can be easily removed by locating one end of the spring and allowing the string to go below one end of the spring. Then move the string around the outside of the spring, continuing until the spring is free. ALL OPV springs must be replaced. Install the new spring. Locate one end of the spring and allow the string to slide under that end. Move the string around the outside of the spring. Finally allow the string to pass below the other end. This completes the spring replacement. Replace the OPV. Make sure the OPV is free of sand or other debris on the flange. There is a slight depression on the plug and cover of the OPV for the spring to sit in. Plug the OPV back onto the flange. Make sure the cover is flat and in relation to the flange. Gently begin to screw down the OPV cover. This should go on easily. If you feel resistance, stop, unscrew the OPV, reposition and try again. Continuing to force the OPV when you feel resistance may cause damage from cross threading. Do not force the OPV into place. Inflate the wing. Inflate the wing to full capacity and allow it to sit for 10-15 minutes to check that the OPV is seated properly and not leaking. If the wing holds air, the OPV replacement is complete. If the wing deflates, remove the OPV and repeat the above steps. If the wing still does not hold air, contact Dive Rite at 1-800-495-1046 for assistance.

IMPORTANT SAFETY NOTICE!

UPDATE OF - NEMO AIR QUICK CONNECTOR RECALL -

Dear Customer,

As you know we have discovered a quality issue on the O-ring assembled on the Nemo Air quick connector.

Under certain circumstances the O-ring can fail and consequently Nemo Air may start leaking through the Quick Connector. As a result, there is a continuous, albeit slow, loss of breathing gas. This situation could potentially lead to an accident, hence Mares has decided to issue a product recall.

The solution indicated was to substitute the existing  O-ring with a new one of different material and hardness.

Even if above solution is already improving Nemo Air Quick Connector performance, we further investigated in order to obtain the maximum performance and reliability and we have found that, in severe conditions, even with the new O-ring NEMO AIR QUICK CONNECTOR was leaking.

We have therefore designed a NEW NEMO AIR QUICK CONNECTOR ASSY FEMALE (code 44200829) featuring a new seal and seat. This solution is fully satisfactory.

We ask you therefore TO REPLACE the mentioned QUICK CONNECTOR ASSY FEMALE with the new one.

NONETHELESS FOR YOUR PERSONAL SAFETY AND TO AVOID POSSIBLE DANGEROUS ACCIDENTS: STOP DIVING WITH A QUICK CONNECTOR SUBJECT TO THIS RECALL UNTIL THIS IS NOT REMOVED AND REPLACED WITH THE NEW ONE.

• Affected products and codes are:
1. Finished goods
 414158 – DIVE COMPUTER NEMO AIR
 414159 - DIVE COMPUTER NEMO AIR W/COMPASS NO
2. Spare parts
 44200771 – HP HOSE W/QUICK CONNECTOR NEMO AIR
 44200770 – QUICK CONNECTOR ASSY. FEMALE NEMO AIR

PLEASE CONTACT THE NEAREST AUTHORIZED MARES SERVICE CENTER TO SCHEDULE THE REPLACEMENT OF YOUR NEMO AIR QUICK CONNECTOR.

REMIND THAT NEMO AIR QUICK CONNECTOR MUST BE REMOVED AND SUBSTITUTED WITH THE NEW ONE AT NO CHARGE.

Important Safety Information

Sizing Problem with SeaCure Sport Custom Mouthpieces

The Sport model was available in clear, blue and gray and has a YELLOW insert

Important Safety Information

TUSA Regulator Recall

Tabata USA is recalling about 250 TUSA RS-670 regulators. The first-stage’s balance chamber plug can loosen from the regulator, causing a high-pressure leak, creating unstable pressure and posing a drowning hazard. TUSA’s website, says the company was “recently informed” about the loosening of the plug, suggesting TUSA dealers and/or customers discovered the problem. The recall for the regulators involves the following serial numbers: UR600022 through UR600029, UR600031 through UR600103, UR6000637 through UR6000676, UR600708 through UR600716, UR600737 through UR600776. The serial number and TUSA logo are printed on the regulators, which were made in Japan and sold in the U.S. between May and September 2009. Customers should immediately stop using the regulators and return the product to TUSA or an authorized dealer for a free inspection and replacement. For information, call TUSA at (800) 482-2282 between 8:30 a.m. and 5 p.m.

These SeaCure Sport mouthpieces do not properly fit these regulators: